The system sends you an email 10 days before your invoice is due.

If you have a paypal subscription or credit card on file, your service will be autocharged 2 days before the invoice date.  If your payment is declined, you will be notified that you have 48 hours to submit a new form of payment before service interruption.

If your service is set to manual payment, an e-mail requesting payment is sent every 3 days that your bill is unpaid.

It is your responsibility to make sure your bill is paid or cancelled before the invoice due date.

You can cancel your service any time before the invoice due date and your invoice will be removed.

If you cancel the service after the invoice date, you are responsible for submitting payment for all overdue invoices.

Invoices past the due date are subject to suspension. A $5 late fee will apply. After 48 hours of suspension, services will be canceled and a $10 reconnection fee will be assessed.

To submit your payment:

1. login to the client portal
2. click on VIEW INVOICES tab at top
3. click on your invoice number
4. click PAY NOW at top
5. You will be prompted to choose your payment form
6. click SUBMIT to send your payment.