No. We do not provide managed servers, but we do provide inexpensive unmanaged dedicated servers. Our 24 hour tech staff are responsible for hardware and network support. We install a base operating system and you will have root SSH access to the bare metal servers to configure the server to your specific needs.
Our servers are unmanaged which allow us to provide inexpensive and powerful servers. As the servers are unmanaged, we do not provide migration services. Clients are responsible for installing, configuring, and upgrading system software within their server. Many of our less technical customers hire a third party system administrator from websites like http://www.odesk.com/ or http://www.freelancer.com/ and have them assist them with administering software aspects of the server for setup, config, backup, moving WordPress, and maintenance.
We install a base operating system and you will have root SSH access to the bare metal servers, but you are responsible for installing and configuring additional components such as the version PHP you require, mySQL, and other software. If you order control panel such as DirectAdmin or cPanel, those control panels come with default tools already installed which will help you manage your server.
We do not provide backup services. We provide unmanaged dedicated server so you have root access to the server to back up your own data.
No. Our dedicated servers are limited to one network connection (one NIC) per server.
We do not provide forward DNS. You would need to use a DNS provider, probably the one available through the organization that you obtained the domain name.
Yes, after your order is complete, please open a support ticket requesting reverse DNS.